Privacy Policy

Last Updated: 25th October 2023

1. Introduction

Welcome to www.chateaucrochet.com (hereinafter referred to as “Website”). At Chateau Crochet, we are committed to protecting your privacy and ensuring a secure browsing experience. This Privacy and Cookie Policy outlines how we collect, use, and protect your personal information and explains the use of cookies on our Website. By using our Website, you consent to the terms of this policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information when you voluntarily provide it to us, such as when you:

• Sign up for our newsletter
• Make a purchase
• Contact us through our contact form or customer support

The types of personal information we may collect include but are not limited to:

• Name
• Email address
• Shipping and billing address
• Payment information (if you make a purchase)

2.2 Non-Personal Information

We may also collect non-personal information, which does not directly identify you. This may include:

• Device information (e.g., browser type, operating system, and device type)
• IP address
• Cookies (see section 3)

3. Cookies

Cookies are small text files stored on your computer or device that help improve your browsing experience. We use cookies to:

• Provide essential functionalities on our Website
• Analyze user behavior to enhance our services
• Personalize your experience

You can manage your cookie preferences by adjusting your browser settings. Please note that disabling certain cookies may affect the functionality of the Website.

4. How We Use Your Information

We use your information for the following purposes:

• To provide you with the products and services you request
• To improve our Website, products, and services
• To send you updates, newsletters, and promotional materials (with your consent)
• To respond to your inquiries and requests

5. Sharing Your Information

We may share your information in the following circumstances:

• With service providers and business partners who assist us in operating our Website and providing our services.
• With legal authorities, if required to do so by law or in response to a valid legal request.
• In connection with the sale, merger, or reorganization of our business.

We do not sell or rent your personal information to third parties for marketing purposes.

6. Data Security

We take data security seriously and employ reasonable technical and organizational measures to protect your information. However, please be aware that no method of data transmission or storage is entirely secure, and we cannot guarantee the security of your data.

7. Your Privacy Choices

You have the following privacy choices:

• You can access and update your personal information through your account (if applicable).
• You can unsubscribe from our newsletters and promotional materials by following the instructions provided in those communications.
• You can disable or manage cookies through your browser settings.

8. Children’s Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect or store personal information from children under 13.

9. Changes to this Privacy and Cookie Policy

We may update this policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our Website.

10. Contact Us

If you have questions or concerns about this Privacy and Cookie Policy or the use of your information, please contact us at:

info@chateaucrochet.com

By using our Website, you acknowledge that you have read and understood this Privacy and Cookie Policy and consent to the practices described herein. Thank you for choosing Chateau Crochet.